Return Policy

I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact me at michosismanor@gmail.com. Please note that returns will need to be sent to the following address:

Michosis Manor
1345 Madison St #5
Denver, CO 80206

If your return is accepted, I'll send you a return shipping label, along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact me at michosismanor@gmail.com if you have any questions about returns.

Damages and Issues

Please inspect your order upon arrival and contact me immediately if your item is defective, damaged, or if you receive the wrong item. I'll evaluate the issue and do my best to make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). I also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact me if you have any questions or concerns about your specific item.

Unfortunately, I cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can place a separate order for the new item.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As with all returns, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

I'll notify you once I've received and inspected your return and let you know whether your refund has been approved. If approved, your refund will be issued automatically to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since I approved your return, please contact me at michosismanor@gmail.com.